![]() I can’t emphasize how slight of a disappointment that was, but I note it in case you see another layout of the same suite and/or your room differs a bit from mine). I had seen a video of one with what appeared to be a separate office with a door where I thought I could probably get some work done after the kids went to bed, but as it turned out the desk was part of the living room (where one son slept on the couch and my sister-in-law slept on the rollaway), so I didn’t end up with that late-night work space after all. The only slight disappointment I had was that there are multiple layouts for these Diplomat Suites (I think they are just corner 1-bedroom suites, but they probably differ a bit). Based on the videos I’ve seen of the size of standard rooms and standard suites, I don’t know if I would feel the need to splurge on a premium suite award again, but I would certainly love to get another opportunity to stay at the Park Hyatt Vienna. I would definitely return to the Park Hyatt Vienna again. I don’t need that level of pampering, but it certainly does make you feel like you’re not just getting a good deal on points but rather getting an entire experience. When I began saying “I didn’t even think of that”, he cut me off almost apologetically saying “No no, you don’t have to think, it is our job to think of a solution”. One night, we had a small issue in the room and when trying to solve it an employee suggested a simple solution. That didn’t end with the (fantastic) concierge. More than all that, what I really loved is that employees seemed absolutely intent on not only looking like a five-star hotel, but also providing five-star service. Set in a building that was originally built as the Bank of Austria headquarters more than 100 years ago, the building feels rich and powerful, is decorated ornately, and exudes luxury and class. ![]() The Park Hyatt Vienna is a wonderful hotel. Park Hyatt Vienna Diplomat Suite (Premium Suite Award) Bottom Line Review There is no doubt that the Park Hyatt Vienna knows that it is a five star hotel, and that’s a good thing. You don’t need to come downstairs - we would have brought this up to you.” I got scolded for not allowing them to offer the exemplary service that they know how to provide. When he saw me, the conceirge hung up the phone and as I confirmed with the delivery person that it was my order he was delivering, the concierge looked at me with playful disappointment in me: “Sir, you are staying at a five star hotel. I got to the front desk area and saw the driver at the concierge’s desk and the concierge with a phone to his ear. I tracked the progress in the app and when the driver was getting nearby, I took the elevator downstairs. After he ate very little all day long in Vienna, I ordered him a pizza from a food delivery app (think Uber Eats, but a different service called Wolt). ![]() You see, my 3-year-old is a very picky eater. ![]()
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